Reference

Your mahjong333 account terms in India

Our Terms and Conditions explain how your account, wallet, game rounds, promotions and support requests are handled before you open an account.

Account rulesUPI termsPaytm termsPhonePe terms
mahjong333 Your mahjong333 account terms in India
HELP ROUTES

Reach us about term questions

If any clause feels unclear, contact us before you add funds or start a round. Our support team can explain how the terms apply to account checks, payment references, unsettled rounds, bonus…

Live chat Use live chat for quick questions about account clauses, payment status wording, game-round settlement or a temporary account hold. Keep your account email and payment reference ready so we can check the correct record.
Email desk Send email when your Terms and Conditions question needs a written reply, document check or longer explanation. Include dates, round IDs, UPI reference IDs, Paytm IDs or PhonePe IDs where they relate to the issue.
Account centre Your account centre shows accepted terms, basic profile details and wallet activity used when applying the clauses. Check it before contacting us, then ask support to explain any entry you do not recognise.
ACCOUNT CARE

How we apply these terms

We apply the same account terms across mobile web, app access and browser sessions, so a clause does not change because you switch device.

Data use

We use account data to apply these terms, confirm wallet ownership, settle game records and answer support questions. We avoid asking for extra documents unless a payment check, identity check or dispute makes it needed.

Cookie choices

Cookies help us keep your session active, remember language choices and detect unusual access under the Terms and Conditions. You can clear cookies in your browser, but some account checks may repeat afterwards.

Security checks

If logins, payment attempts or device signals look unusual, the terms allow us to ask for verification before further account action. This protects wallet records while we check that the request came from you.

Record keeping

We keep records linked to account creation, payments, game rounds, support chats and term acceptance for operational and legal reasons. Retention periods can vary by record type, dispute status and applicable local duties.

Change requests

You can ask us to correct account details when the terms allow a change. Some fields, such as payment ownership or completed settlement records, may need proof before we update them.

Payment checks

UPI, Paytm and PhonePe references may be checked against your wallet records when a term question involves deposits or withdrawals. Keep screenshots and reference IDs until the related account action is complete.

Terms questions before you join

Read these answers before you open an account so you know how our Terms and Conditions work in daily use. They cover acceptance, local-law access, payments, account security, data requests and what happens when a rule changes. If your situation is not covered here, contact support and we will connect your question to the relevant clause.

You accept them when you create an account, continue using the lobby, add funds, enter a game round or use support. If you do not agree with a clause, contact us before account activity continues.

Yes. Access and eligibility depend on local law and are available where local law permits. You are responsible for checking whether your location allows account use before you create or continue using an account.

The terms require payment details to match your account records and allow checks on references, screenshots and wallet movement. UPI, Paytm and PhonePe issues are handled through the same dispute and verification clauses.

We may update the Terms and Conditions when account processes, legal duties or payment handling need a change. If an update affects your use, the revised terms apply after they are posted on this page.

You should ask support to correct details as soon as you notice an error. We may request proof before changing names, payment ownership, contact details or records connected to completed wallet or game activity.

We check round IDs, time stamps, provider records and wallet entries before responding. For Live Blackjack, Rocketon, Bingo or other titles, the final settlement depends on the recorded result from the relevant system.

Contact support through live chat or email and state the request clearly. We may ask you to verify account ownership before sharing records, correcting details or explaining how a term was applied.